Confidentiality

At Surety DNA we honor our client’s confidentiality through a combination of policies, procedures, and technologies designed to protect their privacy. These are our key measures implemented:

1. Secure Sample Handling

Chain of Custody:

  • We ensure only authorized personnel handle DNA samples, with all movements and transfers documented meticulously.

Anonymous Labeling:

  • All samples are labeled with our unique identification codes as opposed to personal information to maintain anonymity during processing.

2. Data Protection

Data Encryption:

  • All electronic data, including personal information and test results, are encrypted both in transit and at rest to prevent unauthorized access.

Secure Storage:

  • Physical samples and records are stored in a secure, access-controlled facility.

  • Digital records are stored on a secure server with restricted access.

3. Access Control

Authorized Personnel Only:

  • Access to sensitive information is restricted to authorized personnel who need it to perform their duties.

4. Confidential Communication

Discrete Packaging:

  • Test kits and result reports are sent in plain, non-descriptive packaging to avoid drawing attention.

Private Reporting:

  • All results are delivered through secure encrypted emails or direct phone calls, ensuring that only the intended recipient receives the information.

5. Legal and Ethical Compliance

Informed Consent:

  • All parties involved in the testing process are required to provide informed consent, ensuring they understand the privacy measures in place and how their data will be used.

Compliance with Privacy Laws:

  • Surety DNA is in compliance with the Health Insurance Portability and Accountability Act (HIPAA)

6. Employee Training and Policies

Confidentiality Agreements:

  • All Surety DNA employees are required to sign confidentiality agreements, legally binding them to protect sensitive information.

Regular Training:

  • Our staff receive regular training on data protection and privacy practices to stay informed about the latest security protocols and legal requirements.